Root Cause Employees — Are you rewarding and promoting the right people?

During college, leadership courses and even on the job we are taught all about the Root Cause Analysis.

It’s typically used to find the single reason a problem is occurring and fix it once and for all. Most would agree that this method is one of the only ways to permanently eliminate a problem within your business.

Can it be true that this analysis is only good for problems? Why can’t we use this same formula to find the root causes of positive results?

In my experience, businesses small and large only change when it’s necessary. If it’s not broke, don’t fix it, right? Instead of digging in and learning about why things are working, we put a smile on our face, assume some manger is doing a great job and take an early lunch because today is a good day.

It’s typically not until months later that whatever was working stops, we develop a problem and then start looking for a solution. Unfortunately, by that time it’s probably too late because what was working was likely a rockstar employee who felt undervalued, was passed over for a promotions and is now becoming a rockstar for one of your competitors.

Be Vigilant

Today more than ever, we need to analyze the data, good and bad.